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We’re dedicated to our clients, see what they have to say about us.
“I have been obtaining my insurance coverage for all my needs over 12 years from Pickett Ins agency. I review my coverage needs yearly and I can assure anyone you are high priority…always received the best coverage for the best rates available.”
Dean F.
Customer since 2021
“They have been our insurance partner for years. Pickett is great at tailoring packages & solutions that fit your family’s needs and are quick to respond to inquiries. You’re not just a number but treated as a partner. Pickett is customer-centered and will consistently go to bat for their clients. You’re encouraged to engage them, and they are happy to evaluate rates on your behalf. No pressure, and extremely collaborative.”
Rob M.
Customer since 2001
“Excellent customer service and good competitive rates! I have been a happy customer of Pickett Insurance for many years. Their customer service really can’t be beat. If you are shopping for an insurance company, look no further than Pickett!”
Ryan H.
Customer since 1997
“I have been a client of Pickett Insurance since 1990. I like the personal service I get and I always feel like I matter along with the competitive companies they represent, it has always been a good fit for my needs.”
Brenda Y.
Customer since 1990
“They have been doing fine for us,, we did recommend them to our friend”
David S.Customer since 2013
“Kathy was great, very responsive & got me exactly what I needed very efficiently.”
Andrew B.Customer since 2010
“Good customer service,honest, friendly”
Sheryl W.Customer since 2009
“I have been with Pickett for around 30 yrs. They have always treated me fairly. Insurance has always covered the vehicles whatever to problem.”
Donald W.Customer since 2002
“The customer service is phenomenal!! I’ve been with you for 36 years. That should say something!!”
Brent A.Customer since 2002
“Your honesty and diligence to find the appropriate and cheapest insurance company. I trust you to meet my insurance needs; searching myself is too confusing and intimidating.”
Richard S.Customer since 2012
“I am very happy with the service from Pickett. Anytime I call I am treated very professionally, and my questions and concerns are answered. Good folks at the company!”
Bob B.Customer since 2002
“I couldn't be more impressed with the family like feel I receive from my insurance company Pickett Insurance.They have provided a welcoming service and people I can truly trust.Having a great connection with those who help protect your car, home and have your best interests in mind at all times.Highly recommend joining an insurance company that's family owned rather than the big box named insurance companies.You won't regret it. Thank you for keeping my family safe and giving me that peace of mind.”
Kelley D.Customer since 2022
“I can now talk with a person instead of a automated system. The Agent was very knowledgeable and explained information in detail and highlighted the important things to know. The agent was friendly, professional, and easy to converse with. The agent made it easy to sign for insurance in time. Reminded me at the time when I was very busy and needed those reminders before important deadlines. My experience here also has me interested in other kinds of insurance that my employer might not have.”
Scott J.Customer since 2023
“Very helpful insurance agent! I got multiple quotes without all of the harassing phone calls! Great rates!”
Amalia R.Customer since 2023
“Our agent is very responsive and when we first contacted you she was patient and answered all of our questions. I recently asked her for some help and she had provided me with the requested information within five minutes of my request. This kind of customer service is very valuable to me!”
Kathleen B.Customer since 2021
“Kim Waller is great. She is always available and has answers to all my questions. She is always willing to take whatever time is necessary to help!”
Justine T.Customer since 2017
“We have been with Picket for many years. Our needs have always been met with excellent service. Thank you!”
Roger S.Customer since 2015
“Very proactive in your communication, always considering rates and what works with our family dynamics and scenarios. Thanks for being family-centered and advocating for your clients. You tailor your offerings and it's not a rinse/repeat template. Everyone is unique and we appreciate how easy it is to do business with you.”
Donald M.Customer since 2014
“Very willing to listen to specific needs.”
Edward B.Customer since 2002
“Communication is simple and customer focused. You proactively approach me with opportunities to improve my insurance plans.”
Michael R.Customer since 2015
“Theresa is terrific and always there to answer any questions.”
Diane A.Customer since 2022
“I love the personal help we receive from you. We have been with Pickett for 13 years, and my husband's family was with them long before that. I have already recommended Pickett to my sister, and they now use you as well!”
James L.Customer since 2010
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